Client's Feedback
Jordan from Kincardine, Scotland
Amazing service!!! We booked airport transfers and the Auschwitz Birkenau Tour. We were picked up on time and the drivers were so helpful and offered ideas of areas to visit. The email response from the operator was quick and clear to understand. Highly recommend this company :) thanks Jordan
Ruth & Carla from England
Tomasz is nice BUT Maciek is MAGIC! (He was our driver for the full trip) Bloody loved him! What a great guy - safe driver, well mannered - laughed at all our jokes! He was informative and knowledgeable with excellent English language skills. Happy to teach Polish too! We must thank this incredible guy for taking us, on his day off, to the airport! He insisted that is was to make sure we actually left but we know it was because he really loved us!! Would use this company again if only for Maciek alone!!! Thank you xxx
Mrs klosowicz from England
Tour company kept us informed by text of any time changes. Driver arrived on time, very pleasant & helpful. Very comfortable, air conditioned minibus..
Karen Boughey from Blackpool England
Excellant service Tomaz who picked us up from the airport we would have struggled to gain entrance to our apartment. He made phone calls for us to the owner.We went to Auschwitz another day with Micheal. Once again excellant service he helped us to jump the queue, was very informative and on time .
Becca from Minneapolis
Wonderful service. Guide was punctual and informative. Helped us with lines when we arrived at Auschwitz and had water waiting for us when we returned from each tour. With the tour, we were able to skip waiting in the long lines to enter these attractions. Overall, I would recommend to a friend.
Ceri & Huw Roberts from Wales, uk
We had a great trip to Auchwitz & the salt mines . Thomas ourdriver for the day wad very helpful, organised , friendly & polite. The car was confortavle with a film about Auchwitz shown on the way. A family run business would gighly recommend.
Nicola Goulding from Ireland
Fantastic service! Highly recommend. Used this service for airport transfer and auschwitz/ birkenau and salt mines. Driver was extremely informative and pleasant. Would definitely use again.
Jenny Williams from UK
The service provided was excellent. Michael our driver was very friendly, chatty and kept us informed all,the way through our trip. The van used to take us there and back was well maintained, clean and safe. All communication ahead of the trip, which we booked from the UK, was very good and kept us to date. I would highly recommend this company and it's team to anyone thinking of travelling in Poland, we would use again.
Teresa from UK
Our airport transfers were very efficient.\r\nMateusz was our driver to Auschwitz. A polite and chatty young man who looked after us.
Anne Elder from Belfast N. Ireland
Booked in advance for a return airport transfer & the full day Auschwitz/Birkenau & Salt Mine Tour. All my emails were answered quickly. A well organised, prompt and hassle free service. I have no hesitation in recommending this company.
william from Northern Ireland
booking through Thomas this has been a great trip to Krakow from being picked up at airport, trip to Auschwitz Birkenau & Salt Mine tours till being dropped of back at the airport. this was a seamless operation so professional 3 top class driver i can\'t praise this company enough 1st CLASS !!!!!
Leanne from Liverpool
Excellent company in so many ways! Professional and friendly drivers who were always on time and happy to help in any way possible. The cars were spotless and comfortable. Booked both airport transfers and the tour to Auschwitz/Birkenau, and would highly recommend to anyone to use them. A particular thank you to Tomasz who took us on the tour and made the drive there all the more interesting. His English is fantastic and he had so many facts/ stories to tell us about Krakow. A really lovely guy and a credit to this business. Do not hesitate to book this company, 10/10.
Kris Hadman from UK
We were recommended this company by a friend and they did not disappoint. Our driver was waiting for us in Arrivals at the airport and even ensured we got into our apartment in Krakow as it appeared to be locked up and with nobody about. I'm not sure what we would have done without him ! The next day Michael picked us up for a tour of Auschwitz and the Salt Mine. He was very punctual and ensured that everything ran very smoothly. No queueing for tickets and 'fixing' everything. Very professional, friendly and informative. Our return transfer was also very punctual and professional. I would highly recommend this company to anyone visiting Krakow.
Kerry from England
I would definitely recommend this company. I arranged airport transfers last minute on the day I was travelling. The company quickly got back to me with confirmation they could arrange my transport. We used the same company for the auschwitz and salt mines tour. All aspects could not be faulted and all drivers on time and very friendly
Kevin from Hampshire, UK
We had four days in Krakow so had the luxury of doing Auschwitz one day and the Salt Mine on another day. To do both in one day would be quite tiring and I?m not sure we would have been in the right frame of mind to do the salt mine after visiting Auschwitz but if you only have just one day then I?d recommend doing both as they are both amazing places but for very different reasons. We had Michael for Auschwitz and Thomaz for the salt mine. Both were excellent and took care of us all the way through the day. All the tickets were organised for us and they made sure we were in the right place at the right time. Pick up from the hotel was on time and the cars they used were very comfortable. Would highly recommend this company.
Tracy from Northern Ireland
I would highly recommend this company. Professional, punctual and friendly drivers, comfortable cars. I booked airport transfers, Auschwitz tour and Salt mine tour. With this company all you have to do is book online and sit back and relax. First class service Thanks Tomasz
MARK from BOSTON
We took the Krakow-Auschwitz tour to Auschwitz and the Salt Mines in Wieliczka with Tomasz. Everything was great!! Tomasz took care of everything. We didn\'t have worry about anything except seeing the sites. He made our day very easy, and pleasant. He answered all our questions about the sites, and sites that we had plans on seeing another day. I highly recommend Krakow-Auschwitz tours, and hopefully you\'ll be lucky enough to have Tomasz as your guide.
John & Kathryn Mc Gowan from Wicklow, Ireland
We booked Tomas via internet for our trip to Krakow. Pawel picked us up at the airport for our transfer to Hotel Chopin. Although our Ryanair flight was delayed by over an hour Pawel met us with a friendly smiling greeting. Next Tomas was at our hotel at arranged time of 10 am to pick us up for our visit to the Saltmine, Tomas arranged for our tickets and waited for us to have our almost 4 hour long tour. On our return to the hotel Tomas was very informative about Krakow and his English was superb. 2 days later Karol picked us up at 10 am to take us to Auschwitz & Birknau. He was an excellent guy, so full of information and his English was perfect. His driving in the heavy rain was safe and reassuring for our safety. He took us to the entrance office at Auschwitz and arranged for our tour. He had umbrellas if we required them and said that he would drive us to Birkenau after our Auschwitz tour. This was very welcome as it was raining so heavy . After our Birkenau tour Karol took us back to Krakow Main Square. He was an excellent gentleman and made us feel special. On our last day in Polanbd Toma's father picked us up to take us to the airport, another perfect gentleman. We arrived at the airport feeling that the service we got from Pawel, Tomas, Karol and Father of Tomas was excellent and we highly recommend anyone visiting Krakow to use the services of this fine company.
Mark&Jane Gary&Jane from Newcastle UK
Superb from start to finish, airport pick up, they gave us recommendations for restaurants for our first night as we got there around 6pm, picked us up next morning from hotel entrance, took us to Auschwitz then the salt mines, sorted out all our tickets. Wonderful service throughout. Look no further than this company.
Emma Clitherow from London, UK
I can highly recommend this company for all your tour needs. We booked our airport transfers and an Auschwitz-Saltmine tour, all by email, and the whole trip went brilliantly. Our driver for the day was Michael and he is a credit to your company. Our whole experience in Poland was in these guys hands and they came up trumps. We couldn't have been more pleased
Jan Cross and five friends from Kent, England
From airport transfers to day trip to Auschwitz Birkenau and the salt mine, every detail was covered. No queueing, tickets ready and guides booked, even a table booked at a restaurant, everything went like clockwork. Thank you Tomasz and Team!
David and Jane Bond from UK
Excellent company to deal with,the service is very well organised,we had Thomas the owner drive us to aushwitz, a lovely and very informative person and a good driver also. Second day we had Thomas one of his drivers once again a lovley person,very keen and very helpful. I would rcomend this company %100 reliable and far better than going on a coach to see the attractions,a big Thank You to all.
Diane from Northern Ireland
First class tour! Very professional service! I would recommend this trip to Auswitz and the salt mines in Kraków!
Craig johnstone from Stirling
Can not recommend this company highly enough. Response to initial enquirey within minutes, pick up at apartment door, a private car for the 2 of us at no extra cost, wifi during the journies, with information about landmarks throughout from a brilliant driver who could not do enough. Then there was the guide at Auschwitz, Thomas you made the whole experience so much more with your knowledge and thought provoking commentary. The Salt Mines are also an amazing place. Truly fantastic day!
Ian Sowerbutts from England
First rate service with immaculate vehicles and good knowledgable drivers. We had three journies and we were picked up bang on time for all three. Michael our driver for 2 trips was very informative and enabled us to arrive and visit Auschwitz without any queues. Nothing was too much trouble and I wouldn\'t hesitate to recommend or use K-W again myself. Prices charged were very competitive and I was most impressed.
Greg Howe from Hastings England
I would recommend Thomas and his company to anyone excellent service and value for money We were even dropped of at Restaurant that Thomas recommended and had the most fantastic meal .
steve and lelia from london/nz
We were lucky that Tomasz was the taxi we got into at the airport. So we booked him for the next day to take us to Auschwitz and the Salt mines. He is the best.very knowledgeable, reliable, friendly and loves his city. We would recommend him and this family business. Made our 10 year wedding anniversary pretty great. Thanks Tomasz.
Gareth Mc Callion from London
Efficient, comfortable, knowledgable, and so friendly and engaging. Thomasz organised our trip to Aushwitz and the Salt Mines all in one day. I cannot think how we could have done it otherwise. Collected on time, and every comfort given to us (great car!) before a harrowing visit to the camps. It is so necessary that you visit that you should really take the time to plan it well in advance. Just leave it to Thomasz and his team and everything is sorted for you. We are taking friends to Kraków in March (yes, we loved it that much) and we\'ll be looking to Thomasz to take care of all travel and ticket arrangements again. We booked him for our trips to and from airport too. Affordable and hassle-free. And service the equivalent you don\'t come across too often in London! Trust me, these guys will make ALL the difference - Frank & Gareth
Mike Boyle from Calgary Canada
We were in Krakow in April of 2014. Our driver picked us up from the Krakow airport mid morning and took us to the Salt Mine. He kept our luggage in the car while we toured the Mine. When we were finished, we were returned to the Hotel Grodek. The next day we were picked up there and driven to Auschwitz where we spent the day and then returned to our hotel that night. The service was excellent. The car was an E Class Mercedes and our driver was very informative and spoke excellent English. We were very pleased with the professionalism and affordability and I would certainly highly recommend this service!
C Kelly from Walsall, UK
We used Krakow-Auschwitz.com for a trip to Auschwitz and airport transfer after reading good reviews. Nice to be driven around in a Merc rather than a coach/minibus avoiding pick ups along the way. Tomasz was extremely helpful, knowledgable and very punctual. Would recommend.
judith kiejda from sydney, australia
today Karol took us on the tour. he was a wealth of information lokked after us so well and ensured we got the best for our money. Excellent service.
Louise Whitehouse from England, UK
An excellent service, prompt, polite, friendly and courteous. Our flight was diverted to Katowice which meant a later arrival...three hours, no problem collected us from the airport. Auschwitz Birkenau and Salt mine was also a trip a great trip. Thomas was really nice. Would highly recommend the service. ??????????Stars
Marit Stafseng from Norway
Excellent service. Good price.
Anne & Dick Kidd from Morpeth, UK
Excellent service. Nothing was too much trouble. Very reliable for all our journeys. Organisation of trips was faultless. Would highly recommend this company for anyone travelling to Krakow.
Barend & Anita, Mom & Dad. from Netherlands
By accident we met Thomasz on the Krakow Airport as we needed a taxidrive to the citycenter. On our way Thomasz asked us what our plans were during our stay in Krakow. We told him about to visit Auschwitz and the Saltmines. During this comfortable drive in his brand new Mercedes - Benz, he told us about his company and offered us the tours. This was the best thing us happened that day. No sooner said than done, when we arrived at our hotel our tours and drives (return to the airport) were booked. The next day Karol was already waiting for us at the lobby for the Auschwitz tour. He brought a super comfortable Chrysler Voyager, so my parents and wife felt like royals in their own seats. Karol took care and told us a lot about Poland, Krakow and whatever we saw on our way. The Auschwitz guide (Anna) was already arranged and we took part in a small group, approx. 15 person. During the tour at once rain was falling like hell.. After a few minutes Karol stood there with umbrellas, what a great service! Karol gave us the feeling we really were \"Royals\". On our way back, we talked about Auschwitz and the daily life in Poland. He also took care about some drinks in his car. It felt he is our friend for life! Thanks Karol, hope meet you again! On the third day Thomasz picked us up for the Saltmine Tour. During this drive, we got the idea to see something from Polands communistic history. Already said, Thomasz connected to the Crazy Communism Tour guy\'s. A minute later it was settled. Also Thomasz treated us with a lot of respect and hospitality. Again we felt like \'Royals\'. At the saltmines he took care about the tickets, so we avoided the long waitingcue. When we passed the Exitgate, the Mercedes Benz was waiting with opened doors. Hospitality or not? After we had a great trip with a Trabant on our communism tour with the \'crazy guy\'s\' Thomasz arranged. On our last day, Thomasz picked us up for the airport transfer, he was 15 minutes early at the hotel. Great! Thanks to these great guy\'s and Company, our trip to Krakow was a big succes! Thanks Thomasz, Thanks Karol! Next time, we\'ll contact you for sure! Barend & Anita
Harry brooks from Scotland
We did the tour of auschwitz-birkenau and the salt mines in one day 28th may 2013, everything was fantastic,a very quick response from tomasz when I first enquired,so easy to book online,I booked a private car for 2 people,Karol was our driver for the day and he was so friendly and helpfull,we did not have to worry about anything as Karol took care of everything,sorting out tickets and an English speaking tour guide,before the salt mines tour Karol took us to a restaurant with lovely food and the best cheese cake ever,the day went well and everything went so smooth,I would highly recommend this company and give them full marks,a big thank you to tomasz and Karol for a lovely day,we also used this company for our transfer to balice airport and again it was a first class service,
Ken and Dee Williams from Rhondda, South Wales, UK
We highly recommend this excellent service. We booked to visit Auschwitz and Birkenau on Friday 3 May 2013 and to go to Zakopane the following day. From start to finish, we received the highest possible service. Tomasz took us to Auschwitz and Karol took us to Zakopane. We learned so much during the journey and were treated with politeness and respect. The cars were in excellent condition, comfortable and immaculately clean. Both spoke great English and were concerned with our comfort during our trips. Don\'t look any further than this company for your trips when in Krakow or for the airport transfers. Save yourselves time and energy. You won\'t get better than this. Ten out of ten.
Rosemary Dulwich from Nottingham, Uk
First class service from start to finish. We arranged airport pick up and drop off and a full day to Auschwitz and the Salt Mine. Booking through the website was easy and we received a very prompt response.\\r\\n\\r\\nOur driver was waiting in the arrivals hall, smooth, efficient transfer. Tomasz picked us up in his immaculate Mercedes for our trip. He was punctual, polite and very knowledgeable . His English is perfect and his friendliness made our day just perfect.\\r\\n\\r\\nI recommend Tomasz and his company without reservation, a top quality experience from start to finish and if I am lucky enough to visit Krakow again, this will be the first call I make.\\r\\n\\r\\nThank you for making our trip so easy and enjoyable.
michele from London
We used the services of this company for a days tour to Auschwitz-Birkenau in March 2013. Arranged via the internet very easily. Tomasz our driver, was punctual,polite,informative,spoke fantastic English, and was an absolute delight. He also drove carefully. We spent most of the day at Auschwitz, with no pressure to hurry. The price charged was also very good. I would definately recommend this company.
Gregg Bauer an Deon Victor from Johannesburg, South Africa
We cannot recommend Tomasz and his company enough! Totally professional, remarkably punctual, informative and interested are just some of the words/phrases that immediately come to mind. We booked Tomasz via the Internet from South Africa and made an excellent decision. From our airport-hotel transfer (Adam) to our reliable day tour to Auschwitz-Birkenau, everything was beyond our expectations. We experienced a small medical emergency on our way back to our hotel and Tomasz was extremely responsive and caring. He went beyond the call of duty and expectation. Thank you Tomasz for an outstanding day, your caring yet totally professional approach and your outstanding organization and knowledge. We so appreciate our time spent with you and wish you every success in the future. We will, without doubt, recommend your company and services to everyone. Gregg and Deon
Claire bentley from Manchester UK
What a fantastic day we had! You were reliable, trustworthy. chatty and informative. we felt completely comfortable being 2 women on our own in a foreign place. we really enjoyed our tours and would reccommend your services to everyone. Thanks so much!
Villy Hansen from Haderslev Danmark
meget tilfreds blev afhentet i Krakow lufthavn og k?rt til Zakopane og hentet igen da vi skulle hjem, roser jer meget for jeres venlighed et firma man kan stole p?. Vi skal k?re med jer igen til november.
Steve Dyble from England
I booked this Company for 2 tours for my family of 9 adults. we had 2 drivers both named Thomas and the service was excellent.Our first full day tour was to Auschwitz and the salt mine. They arranged everything from private guides to the restaurant for lunch which even included a birthday cake for one of our party. The second tour was to Zakopane to include a ski-doo excursion and a cable car ride up the mountain.Once again their organisation of this tour was excellent and custom made to our wishes. After these 2 tours I cancelled my airport transfer with the hotel and booked it with them which demonstrates how highly we rated their service. We found both Thomas\'s extremely polite , informative and they could not do enough for us. We have no hesitation in recommending this Company as they are reasonably priced and are prepared to tailor the trip to your requirements and not to a rigid set timetable. If you are going to Krakow book them
Allan Fitt from Ross-on-Wye England
Visited in October 2011 and used Krakow-Auschwitz for a visit to the Salt Mines. Our driver Thomas was absolutely marvellous, nothing too much trouble. Made sure we obtained our tickets and teamed up witht he correct guide. Was always on time and dropped us wherever we wished at the end ot the tour. Will use him again on any future visits to Krakow and would highly recommend. AF
Kilkenny/Lynch Family from Ireland
Hi Thomas, Just returned from Krakow on Friday, after a most wonderful few days. We would like to thank you so much for a great day on thursday 27th March, when we availed of your service for the day. Our trip started with Auschwitz, Birkenau and then on to Wadowice. Our final request was to visit the tomb of Pope John Pauls family in Rakowiecki Cemetary which you did, even though it was late and after a long day. We had a very interesting day thanks to you. Thomas you were very informative, helpful and a lovely friendly person. We hope to return to Poland again soon and you will be our first call. We will highly recommend you to our friends and family, many who are talking about going after hearing of our great trip.
Kerry Allchin, from Vancouver Canada
Wow! I speak for both my wife and myself when I say that the Krakow-auschwitz.com Tour Service is by far the best tour service that we have used. Mark, Adam and Daniel, especially, all three of you have our thanks for your hard work and dedication to making our short stay in Krakow an absolute pleasure. Whether it was the excellent customer service side via email with Daniel, or Mark being extremely polite and personable when he picked us up and dropped us off at the airport, or Mark being such a friendly, charming, and kind individual when he took us out Auschwitz for the day, I highly doubt that anyone could do better than Krakow-auschwitz.com. Mark and Daniel, great job to both of you. Mark, the fact that you were so friendly and talkative in the van, and then helpful in ensuring that our private Auschwitz Museum tour had been booked, and then buying the museum guide book for us, as well as helping to orient us at Birkenau, and for staking out the best way to get the Commandant?s villa from outside the camp, I really cannot thank you enough. We will be back, and please rest assured that when we get there, we will look no further than your services. We want to see all that Krakow and the surrounding area has to offer, and we want people that we now consider friends to show it to us. Superb job to all of you, and thanks again. Kerry Allchin PS: Mark, you have to come Vancouver and we?ll take you up to Whistler for some snowboarding.
Jackie Russell, from Australia
I would like to thank Thomas, Thomas and Daniel for their wonderful service and advice. Thomas was waiting at the airport for us and we had a great trip with advice on things to see and do. Thomas took us to Auschwitz and we had a great time with him, he looked after us very well. We also booked a walking tour with Daniel which was wonderful especially on a -18 degree day. Thank you to the three of you for making our limited time in your beautiful city very enjoyable and hassel free I would certainly recommend your service to anyone I know visiting Krakow. Best wishes to you all. Thank you Jackie
Karl and Stella
Hi Thomas. Thanks for taking us to Auschwitz and Birkenau last Sunday. It was a fabulous day and you was a perfect host. We learnt so much from you. You have such wonderful customs in Poland. We will give your name and number to all who go to Krakow that we know and thanks once again for your company. You are such a nice person. Hope we see you again soon and good luck in your studies and all you do. I am also sending you a private message too.
Denis & Margaret from England
Thomas gave us two very interesting excursions and was an excellent guide. We will send over our friends and relatives with high recommendation.
David & Denis from USA
We would highly recommend this tour service. Thomas was very friendly and helpful and showed us around beautifully. We wish we were staying longer, so we could do another tour.
Anna and Mark from London
It was a really good day in Auschwitz ,Thomas Has been a great quide and very helpful. Thomas is full of information. Tom after the trip found us a lovely restaurant. Thank you to Thomas we will recommend to are friends definitely use their services again.
We are always ready to provide you an answer or to give you more details about our services. Use the form provided and quickly get all information you need.
t: +48 504 091 617
e: office@krakow-auschwitz.com